Matheroo

Privacy Policy

Last updated: September 2025

1. Introduction

CentrumX Tech ("Company," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Matheroo application ("App") and related services.

By using the App, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register for an account:

  • Name: Your first name for account identification and personalization
  • Age Category: Whether you are over or under 18 years old (we do not collect exact age)
  • Account Credentials: Username and encrypted password for secure access

2.2 Usage and Activity Data

To provide our educational services and track learning progress, we collect:

  • Learning progress and completion data
  • Exercise responses and performance metrics
  • Time spent on various activities
  • User interactions with lessons and exercises
  • Social connections (linked friends and associated profiles)
  • Subscription and payment status

2.3 Technical Information

We automatically collect certain technical information:

  • Device information (device type, operating system, app version)
  • App usage analytics and crash reports
  • Network information for connectivity purposes

3. How We Use Your Information

3.1 Primary Purposes

We use your information to:

  • Maintain Learning Progress: Track and save your educational advancement across devices
  • Account Management: Enable account recovery when you change devices or reinstall the app
  • Social Features: Link user profiles and manage friend connections
  • Subscription Management: Handle premium subscriptions and trainer purchases
  • Personalized Experience: Customize lessons and exercises based on your progress

3.2 Educational and Reporting Purposes

  • Generate progress reports for trainers and parents
  • Provide dashboard analytics for educational oversight
  • Create and assign custom exercises and tasks
  • Enable in-class exercise management

3.3 Service Improvement

  • Analyze usage patterns to improve the App
  • Debug technical issues and enhance performance
  • Develop new features and educational content

4. Data Storage and Security

4.1 Storage Infrastructure

Your data is stored securely using Google Firebase, a cloud-based platform that provides enterprise-level security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and compliance certifications
  • Distributed data centers with redundancy and backup systems
  • Access controls and authentication mechanisms

4.2 Data Protection Measures

We implement additional security measures:

  • Password encryption using industry-standard algorithms
  • Regular security updates and vulnerability assessments
  • Limited access to personal data on a need-to-know basis
  • Secure API communications with authentication tokens

5. Data Sharing and Third Parties

5.1 No Data Selling

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes.

5.2 Third-Party Service Providers

We work with the following trusted third-party services:

Google Firebase

Provides secure cloud storage and database services. Data is processed according to Google's Privacy Policy and security standards.

Google Services (AdMob & Analytics)

AdMob: Displays advertisements in the mobile app. May collect anonymous usage data for ad targeting according to Google's Advertising Privacy Policy.

Analytics: Our website uses Google Analytics to understand visitor behavior and improve user experience.

App Stores (Google Play & Apple App Store)

Handle payment processing for subscriptions and purchases. Payment information is processed directly by these platforms and not stored by us.

6. Data Retention and Deletion

6.1 User-Initiated Deletion

You can delete your account at any time through the user settings screen in the App. Upon account deletion:

  • All personal information is permanently removed from our systems
  • Learning progress and activity data is deleted
  • Social connections and linked profiles are severed
  • Account recovery becomes impossible after deletion

6.2 Automatic Cleanup

Anonymous Account Cleanup: Anonymous accounts that have had no activity for 30 days or more are automatically deleted from our systems. This includes:

  • Removal of all associated data and progress
  • Deletion of temporary files and cached information
  • Clean-up of system resources and storage

7. Your Privacy Rights

7.1 Access and Control

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (right to be forgotten)
  • Portability: Request your data in a structured, machine-readable format
  • Restriction: Limit how we use your personal information

7.2 GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority
  • Right to be informed about automated decision-making

8. Children's Privacy (Under 18)

8.1 Special Protection for Minors

We take special care to protect the privacy of users under 18 years old:

  • We collect minimal personal information from minors
  • We do not collect exact age, only whether users are over or under 18
  • Parental oversight is encouraged through trainer and parent dashboards
  • We do not engage in behavioral advertising targeting minors

8.2 Parental Rights

Parents and legal guardians may:

  • Request information about data we collect from their child
  • Request deletion of their child's account and data
  • Refuse to permit further collection of their child's information
  • Access their child's learning progress through parent dashboards

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses approved by the European Commission
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-group transfers

10. Cookies and Tracking

10.1 Website Tracking

Google Analytics: Our website uses Google Analytics to analyze how visitors use our site. Google Analytics uses cookies to collect information such as:

  • Pages visited and time spent on each page
  • How you arrived at our website (referral sources)
  • Your approximate geographic location (country/city level)
  • Device and browser information
  • Anonymous usage patterns and site navigation

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or configuring your browser to block cookies.

10.2 Mobile App Analytics

Mobile App: The Matheroo app may collect anonymous usage analytics to improve performance and user experience. This data is not linked to your personal identity.

11. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

  • Notify affected users within 72 hours of discovering the breach
  • Report the breach to relevant data protection authorities as required by law
  • Provide clear information about what happened and what we're doing to address it
  • Offer guidance on steps you can take to protect yourself

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes:

  • We will notify you through the App or via email
  • We will update the "Last updated" date at the top of this policy
  • We will highlight significant changes in our notification
  • Your continued use of the App after the effective date constitutes acceptance

13. Legal Basis for Processing (GDPR)

For users in the EEA, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide the educational services you requested
  • Consent: Where you have given explicit consent for specific processing activities
  • Legitimate Interests: For app improvement and security, balanced against your privacy rights
  • Legal Obligation: To comply with applicable laws and regulations

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

CentrumX Tech

Amman, Jordan

Email: legal@matheroo.com

We will respond to your inquiry within 30 days of receiving your request.

Important: This Privacy Policy is designed to comply with GDPR, CCPA, and other international privacy laws. However, you should consult with legal counsel to ensure full compliance with all applicable regulations in your jurisdiction.